Logistics Cloud Suite Guide
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Introduction

Transport Orders can be send to Adaption via an external application. For these orders an EDI Order is created. The EDI Orders are validated after which a dossier is created. When there are no issues with the order the dossier will be created automatically. However, it can happen that the order will result in an Error and no dossier is created. This page will describe different situations and how to solve the errors. 


EDI Order statusses

EDI Order StatusPrint screenExplanation
Active = checked

Only the EDI Order that are NOT Processed of Cancel are shown. This is a default filter that shows all EDI Orders that require further attention.

Active = unchecked

All EDI Orders are shown. This option can be used to check orders that are processed or cancelled.

Status = Open

Orders that are not yet validated and processed.

The order can be validated with the process 'Convert EDI Order'. Applicable conversions will be made



Hint: if all orders have status 'Open' then the option 'Process Automatically' is not selected in the Web Service User

  • Go to 'Web Service Users'
  • Edit 'Web Service User'
  • Set check on 'Process Automatically'

Status = To Process

The data of these orders is validated. A dossier can be generated using the process 'Process EDI Order'

Status = Processed
The orders of which a dossier has been created.
Status = Cancel
Orders that are manually set to 'Cancel' and for which no dossier has been created.
Status = Error Validating

Not all data can be validated for these orders. Refer to table 'EDI Order Validation errors' below for the most common errors.


EDI Order Validation errors

Error messageIssueSolution
Dossier with external reference <1234567890> already exists. EDI Processing is stopped.
Change the reference external of the dossier.
No conversion found for rln_logistics_service_prov: <XYZ>Relation <XYZ> with Relation Type = Logistics Service Provider does not exist and no EDI Conversion has been created. 
  • Create the new Relation

OR

  • If the relation has a different relation code => Create an EDI Conversion to convert <XYZ> to <ABC>, where <ABC> is an existing relation.
No conversion found for customer: <XYZ>Relation <XYZ> with Relation Type = Customer does not exist and no EDI Conversion has been created. 
  • Create the new Relation

OR

  • If the relation has a different relation code => Create an EDI Conversion to convert <XYZ> to <ABC>, where <ABC> is an existing relation.
No conversion found for unit: <XYZ>Unit of Carrier <XYZ> does not exist and no EDI Conversion has been created. 
  • Create the new Carrier Unit

OR

  • Create a new conversion to an existing Carrier Unit


EDI Conversions / EDI Location Conversions

EDI Conversions give you the possibility to convert data from the external system to data in the Adaption Logistics Cloud Suite.

Please refer to EDI Order - EDI Conversion for more information


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