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Introduction Air Order Planning Difference

Incident is created when a supplier changes the data in the Accept Order screen and sends the changes back.

When is Incident created?

After a supplier changes data in the Accept Order screen for an Air Order and then sends these changes back.

How to configure?

Create an active Incident Type with App Incident Type = AIR_PLANNING_DIFF
Create Difference Types for one or more of the following App Difference Types:

  • CHANGE_PRICE_REMARK
  • ETA DATE CHANGED
  • ETA TIME CHANGED
  • ETD DATE CHANGED
  • ETD TIME CHANGED

Then link the difference types to the incident type when you want to create an incident when a supplier changes one of these fields.
When no difference types are linked then they will all be checked for differences to create an incident.

To get the accept order screen, a defined to do for the Accept Order process must be set up.
And the supplier should have Auto Accept Orders set to N.

Testcases

TES-1612 - Getting issue details... STATUS

Explanation of most important fields

FieldExplanation