Incidents - Air Order Planning Difference

Incident is created when a supplier changes the data in the Accept Order screen and sends the changes back.

After a supplier changes data in the Accept Order screen for an Air Order and then sends these changes back.

Create an active Incident Type with App Incident Type = AIR_PLANNING_DIFF
Create Difference Types for one or more of the following App Difference Types:

• CHANGE_PRICE_REMARK
• ETA DATE CHANGED
• ETA TIME CHANGED
• ETD DATE CHANGED
• ETD TIME CHANGED

Then link the difference types to the incident type when you want to create an incident when a supplier changes one of these fields.
When no difference types are linked then they will all be checked for differences to create an incident.

To get the accept order screen, a defined to do for the Accept Order process must be set up.
And the supplier should have Auto Accept Orders set to N.

TES-1612 - Getting issue details... STATUS