Incident is created when a supplier changes the data in the Accept Order screen and sends the changes back.
After a supplier changes data in the Accept Order screen for an Air Order and then sends these changes back.
Create an active Incident Type with App Incident Type = AIR_PLANNING_DIFF
Create Difference Types for one or more of the following App Difference Types:
- ETA DATE CHANGED
- ETA TIME CHANGED
- ETD DATE CHANGED
- ETD TIME CHANGED
Then link the difference types to the incident type when you want to create an incident when a supplier changes one of these fields.
When no difference types are linked then they will all be checked for differences to create an incident.
To get the accept order screen, a defined to do for the Accept Order process must be set up.
And the supplier should have Auto Accept Orders set to N.
Explanation of most important fields